Kigo POS – Usage Instructions
This interface enables cash register operations, invoice issuance, management of items, customers and payments.
Tab Navigation
- Open Invoices – overview of all open invoices.
- Invoice – main view for entering line items and processing payment.
- Items – browse and add items (depending on settings).
- Customer R1 – select or enter customers.
- Refund (F9) – issue a refund to the customer.
- Entry Help – entry tips (if enabled).
Entering and Managing Line Items
Adding an Item
- Enter the item code or barcode in the field and press Enter, or click the >+ icon in the item table.
- To add via a dialog, click the button or press F4.
Changing Quantity
- Enter the quantity in the corresponding field and press Enter.
Deleting All Items
- Click the Delete All button or press F10.
Managing Customers
Adding a Customer
- Click the Customer R1 button or press F2.
- In the dialog, search for or add a new customer.
Applying a Discount
- If the customer has a discount, it will be applied to line items automatically.
Invoice Note
Click the Note button to add a note to the invoice.
Closing and Printing the Invoice
- Close and Print: Click the Close and Print button or press F6. The invoice will be closed and printed on the selected printer.
- Print: Click the Print button to reprint the invoice without closing it.
- Reverse: Click the Reverse button or press F12 to cancel the invoice (available only for closed invoices).
- Tip: If enabled, after closing the invoice you can add a tip by clicking the Tip button.
- Delete All: Click the Delete All button or press F10 to remove all line items from the invoice.
Close Invoice: If the invoice is in the archive or cannot be printed, click the Close Invoice button. Printing is not available in the archive or on this device.
Before printing, a dialog will open for selecting the payment method (cash, card, bank transfer, other). If needed, enter a note or internal number.
You can send the invoice to the customer's e-mail by clicking Close and Send.
If the customer is R1 and eInvoice sending is enabled, an option to create and send an eInvoice will appear.
Invoice Status (F1/F2)
When viewing or printing an invoice, the following indicators may appear next to the invoice number:
- (F2) – eInvoice sent successfully (green)
- (F2) – Needs to be sent as eInvoice! (red)
- (f1) – Invoice is fiscalised (green)
- (f1) – Invoice is not fiscalised (red)
These indicators help you immediately recognise the invoice status and whether further action is needed.
Adding a Tip
- After closing the invoice, click the Tip button.
- Enter the tip amount or percentage and select the payment method.
Locking the Cash Register
- Click the Lock button or press F8.
- To resume, enter the employee PIN.
Refund
- Click the Refund (F9) tab to calculate the refund.
Special Functions
0% VAT (PDV)
- Click the button to enter a legal note regarding VAT exemption.
Opening the Cash Drawer
- Click the Open Drawer button (if enabled).
Keyboard Shortcuts
- F2 – Customer
- F4 – Add Item
- F5 – New Invoice
- F6 – Close and Print
- F8 – Lock Cash Register
- F9 – Refund
- F10 – Delete All Items
- F12 – Reverse
Additional Notes
- Before use, verify that the printer is properly connected.
- For multi-employee operation, each employee must have their own PIN.
- In case of an error, read the on-screen message and try again.
Guide: How to get started
This article is step 9 of 10 of the getting started guide. Previous step: Importing Items, Search and Barcode Scanners. Next step: Quotes. All steps: How to Get Started?.